Frequently Asked Questions

We offer a delivery to UK, Ireland, Northern Ireland, Europe, USA & Australia.

All deliveries are tracked and must be signed for, we use FASTWAY COURIERS for delivery to Ireland & Anpost International for UK, Europe, USA & Australian addresses. Our Standard postage rates are as follows:

Ireland €6.50 (3-5 working days)

Northern Ireland €6.50 (3-5 working days)

UK €10 (3-5 working days)

EUROPE €20 (3-7 working days)

USA & AUSTRALIA €30 (5-15 working days)

If you have just received your order and it doesn't fit you have 14 days from the date of invoice to return any unopened or unworn full priced or sale items to us, for a full refund exchange or credit note (excluding p&p costs). All items must be unwashed, unworn, in their original condition with all tags & wrapping intact. Please be careful not to get perfume, make-up or deodorant on items that you are returning. Footwear will only be accepted if returned in its original unmarked state in an undamaged box.


While the shop remains closed under lock down with request that you send items back to the address below:

Ribbon Rouge 

47 Trimgate street 

Navan

Co Meath

Once the item has been received and processed, we will refund to the original payment method only. 

If you see something on our website that is no longer in stock, do contact us via our contact page and we will see if we can order, or source it for you.

We have two stores in the Republic or Ireland. For more information please click here  

We offer a delivery to UK, Ireland, Northern Ireland, Europe, USA & Australia.

All deliveries are tracked and must be signed for, we use FASTWAY COURIERS for delivery to Ireland & Anpost International for UK, Europe, USA & Australian addresses. Our Standard postage rates are as follows:

Ireland

  • FREE Local Pickup (3-5 working days)
  • FREE delivery when you spend over €50 (3-5 working days)
  • €6.50 for purchases under €50 (3-5 working days)

Northern Ireland €6.50 (3-5 working days)

UK €10 (3-5 working days)

EUROPE €20 (3-7 working days)

USA & AUSTRALIA €30 (5-15 working days)


*PLEASE NOTE*

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ribbon Rouge is not responsible for these charges if they are applied and are your responsibility as the customer.